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Books and Articles of Interest


Below is a list of books and articles we have in our libraries. They are listed alphabetically. To see only those books and articles associated with a category, click on the category you are interested in on the right. Those books and articles that we have reviewed have an icon inviting you to read the review.

From time-to-time we add to this list. If you would like to subscribe and receive updates as they occur click on orange broadcast button below and on the right.

  
  
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What We're Reading

Click on a category below for the books and articles associated with the category

CUSTOMER RELATIONSHIPS
BUYING CYCLE
CUSTOMER - FACING STRATEGIES
BEST WAYS TO SERVE THE CUSTOMER
YOUR PEOPLE
CHANGE
ACCOUNTABILITY
INNOVATION
PROCESS AND TECHNOLOGY
MARKETING & MARKETING MGMT
GENERAL BUSINESS
ALL BOOKS & ARTICLES



 

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