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Books and Articles of Interest


Below is a list of books and articles we have in our libraries. They are listed alphabetically. To see only those books and articles associated with a category, click on the category you are interested in on the right. Those books and articles that we have reviewed have an icon inviting you to read the review.

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25 Latest Articles

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P05 - Your People

Teams, Leadership and Change - GE Sets a Standard

How GE Teaches Teams to Lead Change
by Steven Prokesch
Harvard Business Review - January 2009

GE has been a corporate icon for pretty much its entire 130 year history. From extraordinary technology development and stellar brand management to leadership in management practice innovation, GE has earned a reputation that is the envy of most companies. Under Jack Welch, GE didn’t just enhance quality practices it reinvented them with Six Sigma. We may be witnessing the development of another significant standard by GE, this time in the area of change.

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A model of change that works

The Heart of Change
By John P. Kotter, Dan S. Cohen
Harvard Business School Press, 2002

A position that just makes sense

This follow-up to Leading Change (Harvard Business School Press, 1996) in which John P. Kotter described an eight step process for leading effective, large scale change, provides strong and compelling evidence that the process works. From the very first sentences of the book the authors state their position:

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You're not in Kansas anymore

The Oz Principle - Getting Results Through Inidividual and Organizational Accountability
by Roger Connors, Tom Smith, Craig Hickman
1994, 2004 Portfolio

Substance and an engaging read. Good as far as it goes . . . think about carrying these concepts to the idea of the accountability/innovation cycle which drives the internal innovation engine. Be sure to get the revised and updated version published in 2004.

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Do you manage talented people who underperform?

Talent is Never Enough: Discover the Choices That Will Take You Beyond Your Talent
By John C. Maxwell, 2007
Thomas Nelson, Inc., Nashville TN

We like it for a different reason

John C. Maxwell has written an interesting self-help book. We're not usually fans of such books, but we like this one for a differnt reason. It offers tools managers of people long on talent and short on results can use. Before we get to this common and often perplexing management challenge, a little about the book.

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What We're Reading

Click on a category below for the books and articles associated with the category

CUSTOMER RELATIONSHIPS
BUYING CYCLE
CUSTOMER - FACING STRATEGIES
BEST WAYS TO SERVE THE CUSTOMER
YOUR PEOPLE
CHANGE
ACCOUNTABILITY
INNOVATION
PROCESS AND TECHNOLOGY
MARKETING & MARKETING MGMT
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